This site in other languages x. If returning the operating system to earlier restore point does not work, continue to the next troubleshooting item. Configure the sound settings in Windows An incorrect setting in Windows could cause microphone issues. If the microphone does work properly on another computer or on a tape recorder, plug the external microphone back into the microphone port of the non-working computer and continue testing. It is a more comprehensive restoration procedure, as well as a more time consuming one.

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The Sound troubleshooter opens.

HP Pavilion dvus 17in. (GB, 2GHz, 3GB) Notebook/Laptop – Silver – FEUA#ABA | eBay

Click the Levels tab and set the microphone volume to DougNinow Created on July 23, If the microphone operates on battery power, make sure the batteries are correctly seated and are functional.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Right-click the audio driverselect Uninstall from the drop-down menu, and then click OK to confirm that you want to uninstall the audio driver. The troubleshooter begins checking the audio service status.

How does HP install software and gather data? If the microphone operates on external power, make sure that all the power connections are secure and the power cord is connected to a power source. Tell us about your experience with our site. Click Record and speak into the microphone. To bypass a proxy server or firewall in a voice chat program, consult the documentation or help files that came with your software.


The Sound window opens. Test the microphone on a working portable tape recorder, another computer, or a device that accepts the microphone connector.

HP Pavilion dv9910us 17in. (250GB, 2GHz, 3GB) Notebook/Laptop – Silver – FE694UA#ABA

Expand the Sound, video and game controllers list and check for other soundcard entries that have the exact same name. A redesign that’s almost on the nose A redesign that’s almost on the nose by Dan Ackerman.

On the Welcome to the Recovery Manager window, click the Next button. Select the microphone you want to use, and then click Set Default to make this device the default audio input device. Follow the steps below to verify the microphone settings. Be respectful, keep it civil and stay on topic. It should be the same as the listing under Sound Playback.

The first time I installed Windows 7, the same thing happened and my nephew found the driver on a New Zealand website and he installed it and it worked.

Select Recording Devices from the drop-down menu. When the Sound window opens to the Recording tab, select Microphone.


Ensure that the notebook’s audio is not muted A common mistake often made when working with audio on a notebook is that the audio system has been inadvertently muted.

Modify your browser’s settings to allow Javascript to execute. In that case, try using the Microsoft System Restore feature to restore the operating system to an earlier point before the device driver failed.

The internal microphone should be the dv9910js recording device. Please try again shortly. Resolve microphone failure with voice chat software There are many reasons why voice may not work over the Internet.

Right-click the name of the sound hardware, and then select Update Driver. Ho you are recording audio, but not getting any sound on playback, check to be sure that your notebook’s audio system is not muted. My HP dvus laptop came with Windows Vista installed. On the Recording tab, select the Audio device that is installed on the computer.

Here are hands-on impressions and benchmark scores for a few we didn’t get to.